AIVIS

AIVIS AI Brand Index · November 2026

Which Live chat software brands do AI assistants recommend?

Asked “What is the best live chat software for a website?”, AI assistants (Claude) recommended Crisp in 100% of 4 answers, followed by Drift (100%) and Intercom (100%). Measured by AIVIS on November 2, 2026.

4AI answers
7brands named
4runs per engine
1AI engines (Claude)

All 7 Live chat software brands AI recommends

All 7 Live chat software brands AI recommends
#BrandShare
1Crisp▲5100%
2Drift▲1100%
3Intercom▲1100%
4Zendesk Chat▼2100%
5Freshchat▲250%
6Olark▲250%
7Tidio▲250%

Method: the same buyer question is asked repeatedly to each AI engine; a brand counts once per answer that recommends it. Updated 2026-11-02 · 4 answers from Claude · Download the data (CSV) · JSON · CC BY 4.0

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