Does ChatGPT recommend Salesforce?

Name: AI assistant recommendations for Salesforce
Creator: AIVIS
Published: 2026-11-02
License: https://creativecommons.org/licenses/by/4.0/

How often AI assistants recommend Salesforce when a buyer asks for the best option, across 4 categories of the AI Brand Leaderboard.

Updated 2026-11-02 · Claude · 4 buyer questions per engine

CRM

Buyer question: “What is the best CRM software for a small business?”

#4 of 9736% of answerssame rank as last week · +4 pts share

Claude36 of 4 answers (900%)

Other CRM brands AI recommends

#1 HubSpot · 78%#2 Zoho CRM · 63%#3 Pipedrive · 46%#5 Nutshell · 12%#6 Bigin · 11%#7 Freshsales · 11%#8 Less Annoying CRM · 11%#9 monday CRM · 11%#10 Close · 10%#11 NetHunt CRM · 10%

See the full CRM leaderboard

Field service software

Buyer question: “What is the best field service management software for contractors?”

#10 of 1325% of answersnew this week

Claude1 of 4 answers (25%)

Other Field service software brands AI recommends

#1 Housecall Pro · 100%#2 Jobber · 100%#3 Servicemax · 50%#4 Servicetitan · 50%#5 Zappi · 50%#6 Calendly · 25%#7 Fieldwire · 25%#8 Google Forms · 25%#9 Google Sheets · 25%#11 Skedulo · 25%

See the full Field service software leaderboard

Real estate CRM

Buyer question: “What is the best CRM for real estate agents?”

#10 of 1125% of answersdown 3 since last week · -25 pts share

Claude1 of 4 answers (25%)

Other Real estate CRM brands AI recommends

#1 Follow Up Boss · 100%#2 Pipedrive · 100%#3 HubSpot · 75%#4 Zillow Premier Agent · 75%#5 Contactually · 50%#6 BoomTown · 25%#7 Chime · 25%#8 Less.com · 25%#9 Real Geek · 25%#11 Zoho CRM · 25%

See the full Real estate CRM leaderboard

Marketing automation

Buyer question: “What is the best marketing automation software?”

#12 of 1225% of answersnew this week

Claude1 of 4 answers (25%)

Other Marketing automation brands AI recommends

#1 HubSpot · 100%#2 Mailchimp · 100%#3 ActiveCampaign · 75%#4 Klaviyo · 75%#5 Marketo · 75%#6 Adobe · 50%#7 Zapier · 50%#8 Brevo · 25%#9 ConvertKit · 25%#10 GetResponse · 25%

See the full Marketing automation leaderboard

Method: the same buyer question is asked repeatedly to each AI engine; a brand counts once per answer that recommends it. Download the data (CSV) · CC BY 4.0

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Salesforce's AI share: 36% of AI answers recommend it for CRM.

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